Review the job description for
a Technical Staff Assistant. A number of the underlined keywords
have links to interview questions for that keyword or job function.
Description: Under general
supervision, provides administrative support to City Departments. Orders
and tracks the delivery of computer equipment; troubleshoots problems and
performs maintenance and minor repairs to hardware and software; provides ongoing user support to City personnel. Provides one-on-one training upon request. Gathers and manipulates
data enabling residents to access data via the City website.
have the IT experience and skills. Now put it all together and get
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Additional IT interview
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interview tips before your interview:
Search for current
trends and subject areas for your Technical Staff Assistant interview:
How are you qualified for this job?
Tips on your interview
What steps would you take prior to approving payment for
Among other things be sure to check the purchase order and verify receipt in
What experience have you had in creating graphics?
Assume that you been appointed as a Technical Staff Assistant.
You've been asked to train one of the Department manager's on a PC application. What will
you do to make sure that the training is as effective as possible?
Might mention if a gap analysis has been performed. Otherwise, focus on
identifying (ask) the training needs and addressing those needs.
What is your greatest
This is a people job, so emphasize a people "related" skill.
What guidelines might you follow in determining the types of
data that should be made available via the public website?
Include data that can inform and also what requests can be processed
How would you go about prioritizing your
Consider legal requirements, public safety issues, monetary penalties, due
dates, ask boss.
Tell us about your experience in working on
a help desk.
Is there anything we've missed?
Tips on your interview