Prioritization

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Prioritization

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Recommended Reading

101 Creative Problem Solving Techniques: The Handbook of New Ideas for Business, James M. Higgins, 1994
Decision Traps: Ten Barriers to Brilliant Decision-Making and How to Overcome Them, J. Edward Russo, 1990
Smart Choices: A Practical Guide to Making Better Decisions, John S. Hammond, 1998

You are given a number of assignments. How will you prioritize the assignments?
After returning from lunch, you find five telephone slips from customers requesting that you return their telephone calls. How will you prioritize your return telephone calls?
Along with your other assignments, you’ve been given a rush assignment that has to be done. What adjustments or considerations will you make in trying to complete the rush assignment?
In your supervisor’s absence you have been asked to schedule the work of the group for the next two weeks. How would you schedule projects, assignments, and vacations?
To perform your duties more efficiently and reduce interruptions, what steps should be taken when given a new assignment?
Your new assignment is to establish a working area for one professional and two clerical employees. What would you consider in laying out the work area?
On what basis should a supervisor schedule and assign work?
What is the importance of prioritizing work?
How do you prioritize your work?
Your section supervisor has given you a rush assignment. The assignment is in conflict with an assignment that was given to you by the section supervisor's boss. How will you handle these assignments?

For more interview questions and answer tips, order the Complete Interview Guide.

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INTERVIEW IN DEPTH
A detailed answer and analysis of a tough interview question from Matt & Nan DeLuca, authors of the best selling "Best Answers to the 201 Most Frequently Asked Interview Questions" and "More Best Answers to the 201 Most Frequently Asked Interview Questions"

What if your manager, your supervisor and your lead person told you to do something at the same time. What do you do?

Assuming this is a question being asked in an interview (as opposed to being asked for advice as to what to do in a real-life situation), the real question underlying this dilemma is "How do you handle priorities?" or, "How do you react to pressure?" One way to answer this is to look at the priorities of each person's request and determine which request is more crucial to the mission of the organization. Obviously, if the CEO asked you to do a favor and pick up flowers for a staff member and your immediate supervisor needs a report ASAP because a client is waiting for the information to place a large order--you have conflicting political and profit agendas. I would make immediate efforts to meet the supervisors request and, in between, make some quick telephone calls about floral deliveries or use an online resource.