Technical Writer

Review the job description for an Technical Writer. A number of the underlined keywords have links to interview questions for that keyword or job function.

Description: The desired candidate has telecommunications experience and is able to write about both hardware and software. This position will create and contribute to: installation guides, configuration and reference guides, online help, and troubleshooting and maintenance documentation.

Responsibilities include:

• Work with a broad range of individuals within the company.

• Manage time and resources to cover a broad range of technical topics to meet strict deadlines.

• Adhere to documentation plans to meet the needs of users.

• Generate information in the absence of engineering specifications or other product-requirement documents.

• Accommodate frequent engineering changes.

• Work independently and collaboratively.

• Must be technically proficient.

Qualifications:

• Two years in technical writing for print, online help, and CD-ROM presentation.

• Knowledge/exposure to: VoIP, SIP, H.323, TCP/IP, XML, SNMP, and RADIUS.

• Experience with software development lifecycle challenges.

• Technical editing background. 

• Knowledge of grammar and style.

• Ability to generate intuitive graphics and other visual aides.

• Fluency in: Microsoft Office (all applications, including PowerPoint and Access), Adobe FrameMaker, Adobe Acrobat, Visio, RoboHelp, HTML, Paint Shop Pro.

• BA/MA, English/Journalism/Technical Communications; BS/MS, Engineering/Computer Science; or equivalent related experience.

• Possess excellent communication skills.

• Ability to work effectively in a group environment.

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• Questions to Ask the Interviewers

Search for current trends and subject areas for your Technical Writer interview:

Practice Technical Writer Interview

1. Why should we hire you?
   Tips on your interview opening.

2. What do you like most about your current position?

Follow-up:  Why are you looking to leave your current job?

3. How would you describe your core values?

4. How do you identify audience types?

5. How would you style a document to address a technical audience?

6. Have you written more about software or hardware projects?

Follow-up:  Tell me about a software project you have worked on.

7. Describe your experience with network infrastructures.

8. Explain Voice over IP.

9. Explain TCP/IP.

10. Have you ever been overwhelmed by the scope of a job?

11. What kind of manager are you looking for in your next position?

12. Are you an expert with FrameMaker?

Follow-up:  Can you design Framemaker templates?

13. Have you ever created any online help?

14. What salary range are you looking for?

15. Do you have any questions?
    Tips on your interview closing.