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Retail Sales Supervisor Second Interview

Review the job description for a Retail Sales Supervisor position.  The underlined keywords link to interview questions for that keyword or job function.

Description:  The position supports Store Management by contributing to the successful operation of the store and implementation of strategies.  Objectives include, but are not limited to customer satisfaction and financial growth.  The supervisor may assume responsibility for the store in the absence of a manager. The Supervisor relies on instructions and pre-established guidelines to perform the functions of the job.

  • Contributes to stores financial growth through driving sales, managing expenses and implementing plans for increased profitability. 

  • Is accountable for ensuring all operational standards are achieved.  

  • Assists in the training and retention of store staff in sales to deliver exemplary  customer service and meet sales goals.

  • Executes flawless store visual presentation by maintaining visual and store housekeeping standards.

  • Develops collaborative team relationship with Store Management and other store team members.

 Basic Qualifications:

  • High School diploma or General Education Degree (GED)

  • 1 year of retail apparel experience.

 Additional Qualifications:

  • Ability to work a flexible schedule to meet the needs of the business, including evening and weekend shifts.

Additional Sales Representative interview resources:

Review these critical interview tips before your interview:

You have the sales experience and skills.  Now put it all together and get the edge in the job interview with the Complete Interview Guide Answer questions naturally without sounding rehearsed and build confidence for the interview.

  • Learn how to practice right for the interview.

  • Good or bad?  I wish, I think, I feel.

  • How can hand gestures improve your interview performance?

  • Why are mock interviews important?  Why isn't one mock interview enough?

  • Why you shouldn't use limiting words such as "only" or "just"?


  • Answers to the toughest interview situations - follow-up letters, illegal questions, salary, job history questions and more!

  • How to answer and how not to answer

  • Questions to ask the interviewers

  • What should you do the day of the interview?

  • Identify possible interview questions

Search for current trends and subject areas for your Retail Sales Supervisor interview:

The following is a second interview.  Click here for the first interview.

Practice Retail Sales Supervisor Interview

  1. How are you qualified for the job that we're trying to fill?
    Focus on the aspects of your experience that apply to this position.  Tips on your interview opening.

  2. Do you have experience in hardgoods or softgoods? Commodities? Specialty products?

  3. What experience do you have in purchasing/ordering merchandise?

  4. What is the largest inventory you have controlled? 

Follow-up:  How many SKUs and what dollar amount?.

  1. What is the largest volume store you have managed? 

Follow-up:  What size was it?

  1. Have you had any direct impact on profitability? Have profits increased during your tenure?

  2. What responsibility have you had for store security?

Follow-up:  What is the best way to reduce loss from theft?

Follow-up:  Do you have experience in detecting employee theft?

  1. We use a high percentage of part-time employees.  What has your experience been in managing part-time versus full-time employees?

  2. What experience do you have in terminating employees?

  3. How do you keep yourself motivated?

  4. Give us an example of your ability to provide a superior customer experience.

  5. What else should we know about your qualifications for this position?
    Tips on your interview closing.


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