Review the description. A number of the
underlined keywords have links to interview questions for that keyword or job function.
Description: Under close supervision,
employees in this job may operate a personal computer or typewriter to
prepare records, statements, vouchers (invoice
payment), forms, letters, memorandum, mailing lists and other materials from copy, rough draft, or detailed instruction. Typists also
record and verify information; arrange and prepare data for processing; perform
miscellaneous duties such as sorting and distributing mail; maintain files and office records and assist the general public.
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Practice Interview
Tell us about yourself. Focus on the aspects of your experience that apply to this position.
What experience do you have with the personal computer? Talk about what programs you've worked on and what you've done on these
programs.
Give us an example of your ability to work independently. Any examples from your prior job, school, or church?
One of your assignments in this position will be to type
letters. If your assignment included filing the letters, how would you file them? Have you done filing before? What did you file? Did you set up the
filing system?
Tell us about your experience in either working with the
public or in customer service. The more public contact or customer service the better. Improve your
answer by including a situation where you provided exemplary service.
How would you deal with an irate customer? Your steps should include let the customer vent, listen, identify the problem,
and follow up to resolve the problem.
As the receptionist, what information will
you request in taking a telephone message?
Tell us about a situation in which you
provided extraordinary customer service.
Do you have anything to add? Summarize by emphasize your qualifications as they apply to this job.
Also cover anything you missed from your opening.
