Clerk

Review the job description for a Clerk. A number of the underlined keywords have links to interview questions for that keyword or job function.

Description:  Under close supervision, employees in this job may operate a personal computer to prepare records, statements, invoice payment, forms, letters, memorandum, mailing lists and other materials from copy, rough draft, or detailed instruction.  Clerks also record and verify information; arrange and prepare data for processing; perform miscellaneous duties such as sorting and distributing mail; maintain files and office records and assist the general public.

You have the experience and skills for a Clerk.  Make a perfect presentation with the Complete Interview Guide.  Answer questions naturally without sounding rehearsed and be confident for your interview.

• Learn how to practice right for the interview.

• Good or bad?  I wish, I think, I feel.

• How can hand gestures improve your interview performance?

• Why are mock interviews important?  Why isn't one mock interview enough?

• Why you shouldn't use limiting words such as "only" or "just"?

Plus:

• Answers to the toughest interview situations - follow-up letters, illegal questions, salary, job history questions and more!

• How to answer and how not to answer

• Questions to ask the interviewers

• What should you do the day of the interview?

• Identify possible interview questions

Review these critical interview tips before your interview:

• Interview Etiquette

• How to Dress for Your Interview

• Questions to Ask the Interviewers

Search for current trends and subject areas for your Clerk interview:

• Microsoft Outlook

• Customer Service

• Telephone Etiquette

• Administrative professional

Practice Clerk Interview

1. Tell us about yourself.
   Focus on the aspects of your experience that apply to this position.  Tips on your interview opening.

2. What experience do you have with the personal computer?
   Talk about what programs you've worked on and what you've done on these programs.

3. Give us an example of your ability to work independently.
   Any examples from your prior job, school, or church?

4. One of your assignments in this position will be to type letters.  If your assignment included filing the letters, how would you file them?
   Have you done filing before?  What did you file?  Did you set up the filing system?

5. Tell us about your experience in either working with the public or in customer service.
   The more public contact or customer service the better.  Improve your answer by including a situation where you provided exemplary service.

6. How would you deal with an irate customer?
   Your steps should include let the customer vent, listen, identify the problem, and follow up to resolve the problem.

7. As the receptionist, what information will you request in taking a telephone message?

8. Tell us about a situation in which you provided extraordinary customer service.

9. Do you have anything to add?
   Summarize by emphasize your qualifications as they apply to this job.   Also cover anything you missed from your opening.  Tips on your interview closing.