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Two employees come to you about a verbal disagreement. One says the
incident happened one way, and the other employee has a different story. There are no
other witnesses. What will you do?
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You have an exemplary employee who suddenly starts coming in late.
How will you handle this situation?
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You supervise a group of employees, one employee complains that the
office is too hot, another employee complains that the office is too cold. How will you
handle this?
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An employee complains that you gave another employee a benefit that
the employee did not receive. He states that this is not fair. How will you handle this
employee?
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A supervisor from another group comes to you and complains that your
employee visits the other group constantly and disrupts the work. What steps will you
take?
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An employee from another group comes to you and complains that your
employee visits the other group constantly and disrupts the work. What steps will you
take?
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An employee is not performing the assigned tasks correctly. As the
supervisor what will you do?
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An employee continues to make careless mistakes. How will you address
the situation?
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You notice that an employee is continually on the telephone for
personal telephone calls. What steps will you take?
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Your organization does not have a dress code. However, one of your
employees continues to come to work in inappropriate attire. How will you handle this
situation?
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An irate citizen calls regarding one of your employees who was
speeding on the expressway. What steps will you take regarding the employee?
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A work stoppage has just concluded. A number of employees
participated in the work stoppage, while others came to work. To insure that your
organization continues to work effectively, what steps can you take?
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Your employee complains that an employee from another group
has been coming over and disrupting work. How will you handle this complaint?
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An exemplary employee starts to become listless at work, misses
deadlines, comes in late, and takes extended breaks. As the supervisor what action will
you take?
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It's your first day on the job. Your new job includes the
supervision of 10 employees. What is the first thing you will do?
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You smell alcohol on an employee. What will you do?
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Your employee operating a piece of heavy equipment appears to be
under the influence. What action will you take?
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Two of your staff are involved in a verbal altercation in your office
area. How will you handle this situation?
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One of your employees is using derogatory language on a telephone
call. You and a number of your staff hear the employee. What will you do? If you pursue
disciplinary action, what will the charges be?
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During a routine audit, you find that the timekeeper credited herself
with more overtime than was actually worked. How will you address the situation?